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However, as a nonprofit, the USO has limited space and resources. Our USO airport lounges and the volunteers that work in those locations cannot properly support today’s U.S. Armed Forces, as well as their families, and millions of veterans and their families, too. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out.
Gameway Lounge
When a fallen service member comes through Charlotte, a select group of volunteers on the CLT USO Honors Support Team is with them every step of the way. A reading room in the back of the lounge can transform into a private area for Gold Star families. The Honor Support Team was recently recognized with the Airport Chaplains’ Compassion Award for the impactful work they do. Located in the main atrium of the terminal, Minute Suites offer the perfect place to rejuvenate during an extended layover.
USO Lounge Access
Active duty, reserve, and guard service members and their families are permitted in the lounge. Whether traveling to a deployed location or coming home, military ID-card holders are always welcome. USO North Carolina at Charlotte Douglas International Airport is located on the upper level of the Atrium. Each year, the USO Charlotte Airport Center functions as a lounge to more than 125,000 services members and their families. Complimentary refreshments are available to all guests, including light snacks, juices, soft drinks, and alcoholic beverages.
Minute Suites Access
We are one of the largest organizations dedicated to supporting the active duty Armed Forces community, rather than veterans. The USO Lounge at Charlotte Douglas International Airport (CLT) stands as a comforting refuge for service members and their families, offering a serene escape amidst the hustle and bustle of travel. Nestled within the airport, the USO Lounge presents an array of amenities and services designed to elevate the travel experience for military personnel.
If you are looking for something more substantial, you can pick up food from one of the dining establishments within the terminal and bring it with you into the lounge. “I am very honored and humbled to be selected the USO Southeast Region volunteer of the year. It is a privilege to represent the many wonderful caring volunteers who give so much of themselves to help and honor our active and retired troops,” said Hosmer. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications including Forbes, the Huffington Post, and more. The USO center located in the Charlotte Douglas International Airport continued its annual Exodus event for 2020.
The Club CLT Access
See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Visitors flying through CLT can enjoy the Gameway experience by purchasing access to the lounge. Monthly passes are also available for frequent flyers, flight crew, and other regular travellers.

USO LoungeCharlotte Douglas Airport
It is not funded by the government; it is run by hundreds of employees and volunteers around the world. The waiting list to volunteer at the CLT USO has about 125 names on it. Winners were selected based on results from the annual TellUSO Sound Off Survey, which was completed by more than 16,000 service members and their families worldwide in the fall of 2012. By asking service members and their families to evaluate the usefulness of USO services, they can identify areas for improvement and help set priorities. The awards honor USO Centers for their commitment and service to America’s service members and military families.
This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. Additionally, some centers are open for specific hours each day, while other locations are open 24/7, 365 days of the year. Military family members passing through airports should do a quick internet search before they arrive to see the specific operating hours and amenities offered by the USO location they are intending to visit.
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Award winners received highest overall scores in satisfaction, value, staff helpfulness, friendliness and knowledge in their category. The center is operated by three staff members and more than 250 volunteers. The USO is a not-for-profit organization and not part of the Department of Defense (DoD). The appearance of DoD visual information does not imply or constitute DoD endorsement. Enjoy a cocktail, or explore wines handpicked by renowned wine authority Anthony Giglio.
Download our app to find events, locations and programs near you. Census data shows that there are currently 18.2 million veterans in the United States, and the USO is incredibly grateful for their service to our nation. In May 2013, at the first ever TellUSO Awards, USO North Carolina, Charlotte Airport Center received the top award for a USO in the large airports category.
Hosmer is a volunteer at the USO center at Charlotte Douglas International Airport in North Carolina, and was selected as the 2021 USO Southeast Region Volunteer of the Year. She joins a list of USO volunteers nominated from across the globe to include Korea, Bavaria, Delaware, Kansas, Indiana and Arizona who are also being recognized by their respective regions. As we begin 2021, we look forward to continuing our virtual programming in combination with in-person events, ceremonies, and support for our service members and their families. USO Lounges are free of charge for active members of the US military and their families. Every day, America’s service members selflessly put their lives on the line to keep us safe and free. Please take a moment to let our troops know how much we appreciate their service and sacrifice.
For business travellers, their lounges also offer conference rooms, so you can hold meetings or make calls in a private and professional setting. Please note that conference rooms may not be available due to local guidelines. Located in both Concourse B and Concourse C, the Admirals Club Lounges are a great place to relax and recharge before your next flight. They offer a range of amenities to ensure your time is comfortable and enjoyable. Southeast region approximately 3,524 volunteers donated 151,244 hours of their time in Giving More Than Thanks to our service members and their families in 2021. With American Airlines operating 90% of flights from CLT, it’s not surprising that it’s the only airline lounge at the airport.
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Most locations, which are typically staffed by friendly and helpful volunteers, feature televisions, video game systems and free Wi-Fi so visitors can use their own devices to check in with loved ones back home. In early 2020, American Express opened one of its largest Centurion Lounges at CLT, much to the delight of those with Amex credit cards. The airport’s compact and convenient layout means that passengers inside the secure area can move between concourses for lounge access without needing to clear security twice. In times of extreme weather or family emergencies, USO airport lounge volunteers and staff often go above and beyond to help the USO visitors.
They offer premium food, Wi-Fi, TVs, a children's area, internet terminals, and telephones. Additionally, the lounge provides complimentary snacks for military members. For those with lounge memberships, including Priority Pass, they offer one hour of free access per walk-up visit, subject to availability.
Admirals Club Membership includes access to nearly 50 Admirals Club lounges and over 60 partner lounges worldwide. To become a member, simply sign up for an AAdvantage account and start enjoying the benefits of membership today. If you’re interested in volunteering at any one of our USO centers or others around the world, please visit volunteers.uso.org to register. Passengers have access to all concourses once they have cleared security. There are no trains or buses required to move around, so it’s possible to walk between connections or when accessing a lounge in another concourse.
The 2 Admirals Clubs welcome premium passengers, Admirals Club members, and elite AAdvantage and OneWorld members while also enabling any passenger flying with American Airlines to purchase a day pass for $79. Another excellent option is the Chase Sapphire Reserve® that takes your Priority Pass access a step forward by including access to Priority Pass restaurants in the U.S. At Priority Pass restaurants, you’ll receive $28 food and beverage credit towards your bill, and when you dine with a guest, that number doubles to $56.
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